Location: Watertown, SD
Shift: Varying shift options available
Job Status: Full-Time and Part-Time
Pay: $15.00-$17.50/hour starting, additional monthly incentives available
Company: PREMIER Bankcard
Work Site
This job is offered on-site and remote. Remote employees must live within 100 miles of a PREMIER location or plan on relocating.
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Shift Options
PREMIER Hours of Operation: Monday-Friday 7:00am-9:00pm and Saturday 8:00am-4:30pm
- Option 1: Monday-Friday 5:00pm-9:00pm, Every Other Saturday 8:00am-4:30pm
- Option 2: Monday-Friday 2:00pm-9:00pm, Every Other Saturday 8:00am-4:30pm
- Option 3: Monday-Friday 12:30pm-9:00pm, Every Other Saturday 8:00am-4:30pm
- Option 4: Monday-Friday 10:30am-9:00pm (1 day off), Every Other Saturday 8:00am-4:30pm
- Option 5: Monday-Friday Morning/Evening Split Shift, Every Other Saturday 8:00am-4:30pm
- Flexible scheduling opportunity for top performers
- No Sundays!
About the Role
- Answer inbound calls about our products and services.
- Understand policies and procedures used for daily operations.
- Take accountability for customer satisfaction with a highly professional demeanor.
- Demonstrate a strong phone presence while assisting those with less than perfect credit.
- Achieve high satisfaction on customer surveys.
- Participate in team meetings.
Training
- Extensive paid training program, up to 3 weeks in length.
- Ongoing training opportunities for future success!
Pay
Base wage starting at $15-$17.50/hr. with opportunities to increase take home pay.
- Top 75% of associates are eligible for incentives.
- Career path from Associate I to Associate IV – each step earning an increase in pay!
- Earn up to an additional $3.50/hr. when working non-traditional hours.
- Bilingual skills are compensated in the form of a 10% differential.
- Flex Scheduling opportunity for top performers.
Competitive Benefits Package
- Full medical benefits when working 20+ hours per week
- Traditional and High Deductible health plan options available
- FREE dental and vision coverage
- Generous Paid Time Off plans
- 401(k) – dollar-for-dollar match up to 5% of total compensation
- Special discounts and offers for events at the Denny Sanford PREMIER Center
- PREMIER Wellness Program
- Paid Community Volunteer Hours – PREMIER averages 30,000 hours per year
- Fun Employee Parties
Our Culture
- Emphasis on personal success, respect, health, wellness, fun and giving back
- Employees are rewarded, valued, and celebrated for hard work
- Career advancement opportunities is a ways PREMIER leaders show they care
- Appreciation is shown through concerts, outdoor bashes, cash, car giveaways and more